Workflow Access Denied Error

Accessing the Fullcast Motion package workflow lightning app if incorrectly configured in the Motion package in Salesforce, the below Access Denied error will be encountered.


Accessing both the app and any Motion package workflow in Salesforce concurrently in the same browser is currently not supported.


Make sure the step-by-step instructions have been followed for setting up the Assignment based workflow using the Motion Package in Salesforce.

  • Validate if the latest GTMs have been exported from the app to Salesforce
  • Validate if the account record is related to a territory before using the workflow to act on accounts
  • Validate if the user who is accessing the Assignment workflow exists as a user in the App
  • Validate if the user is a tenant admin or if a normal user an active assignment exits in the segments module
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